Privacy Policy

1. Who We Are

This Privacy Policy describes how TekX Entertainment LLC (“TekX,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit our website at https://tek-x.live (the “Site") or contact us.

TekX Entertainment LLC
Grass Valley, California, United States

If you have questions, contact us at: Privacy@Tek-X.live

2. Information We Collect

We collect the following types of information:

Information you provide directly

• Contact forms: name, email address, phone number, company, and any other information you choose to submit.
• Communications: information contained in emails or other messages you send to us.

Information collected automatically

We use tools including HubSpot, Google Analytics, and Google Search Console to automatically collect certain information about how the Site is accessed and used, such as:

• IP address, browser type, device information, operating system
• Pages visited, time and date of visits, time spent on pages
• Referring and exit pages, and other diagnostic data

These tools may use cookies, pixels, tags, and other tracking technologies. You can set your browser to refuse cookies or to indicate when a cookie is being sent. If you disable cookies, some features of the Site may not function properly.

The Site is hosted by GoDaddy, which may process technical data required to deliver and secure the Site.

We do not sell products or process payments directly through the Site.

3. How We Use Your Information

We use personal information to:

• Respond to inquiries and provide customer support.
• Operate, maintain, and improve the Site and our services.
• Analyze how the Site is used (including via HubSpot, Google Analytics, and Google Search Console).
• Communicate with you about our services, offerings, or updates.
• Protect the security and integrity of our systems.
• Comply with legal obligations and enforce our rights.

4. Legal Bases for Processing (EEA/UK Visitors)

If you are in the European Economic Area or the UK, we process your personal data under these legal bases:

• Consent (e.g., when you submit a contact form or accept certain cookies).
• Legitimate interests (e.g., operating and improving the Site, responding to business inquiries, preventing abuse).
• Legal obligations (e.g., record-keeping, compliance).

You may withdraw consent at any time by contacting us at Privacy@Tek-X.live.

5. How We Share Information

We may share personal information with:

• Service providers and processors such as:
  • GoDaddy (website hosting and related infrastructure)
  • HubSpot (CRM, forms, communications, and analytics)
  • Google Analytics and Google Search Console (website and search performance analytics)
• Professional advisors (lawyers, accountants, auditors) where reasonably necessary.
• Authorities or third parties when required by law, to protect our rights, or in connection with a business transaction (e.g., merger, acquisition, asset sale).

These providers process data on our behalf under contractual data protection obligations.

We do not sell personal information.

6. International Data Transfers

We are based in the United States and may process your information in the U.S. and other countries. Where required by law (for example, for data originating from the EEA/UK), we implement appropriate safeguards (such as contractual clauses or equivalent mechanisms) to protect personal data transferred internationally.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, including to:

• Respond to inquiries and maintain business records.
• Comply with legal, tax, and regulatory requirements.
• Resolve disputes and enforce agreements.

When information is no longer needed, we will delete, anonymize, or otherwise securely dispose of it.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or update of your information.
• Request deletion of your information, subject to legal obligations.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request data portability (a copy of your data in a structured, commonly used format).

California residents may have additional rights under California privacy laws, such as rights to know, delete, and non-discrimination.

To exercise these rights, contact us at Privacy@Tek-X.live. We may take reasonable steps to verify your identity before responding.

9. Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us at Privacy@Tek-X.live so we can take appropriate steps to delete it.

11. Links to Other Sites

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates the latest revision. Your continued use of the Site after any changes means you accept the updated Policy.

13. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the State of California, United States, without regard to its conflict of law principles. Any disputes arising out of or relating to this Policy or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Nevada County, California, United States.